Delete Account Request – Smart Grow
⚠️ Important Warning
Account deletion is permanent and cannot be undone.
All your farms, devices, sensor data, and personal information will be permanently deleted and cannot be recovered.
If you would like to delete your Smart Grow account and all associated data, please follow the steps below:
How to Request Account Deletion:
- Send an email to smartgrow75@gmail.com from your registered email address.
- Include "Account Deletion Request" in the subject line.
- We will verify your identity and send you a confirmation email.
- Reply to confirm your deletion request.
- Your account will be permanently deleted within the timeline below.
⏱️ Deletion Timeline:
- Request acknowledgment: Within 48 hours
- Identity verification: Within 7 working days
- Account deletion: Within 30 days after confirmation
- Complete data removal: All data permanently deleted within 90 days
📋 Data Deletion Policy:
What will be deleted:
- ✅ Personal information (name, email, UID)
- ✅ Farm and device configurations
- ✅ Sensor readings and historical data
- ✅ User preferences and settings
- ✅ Authentication credentials
What may be retained (for legal compliance):
- ⏳ Technical logs: Up to 30 days for security purposes
- ⏳ Financial/transaction records: As required by law (if applicable)
- ⏳ Anonymous analytics data: May be retained in aggregated form
📞 Need Help?
If you have questions about account deletion or data privacy, please contact us:
📧 Email: smartgrow75@gmail.com
We typically respond within 24-48 hours.
💡 Alternative: Temporary Account Deactivation
If you're not sure about permanent deletion, you can temporarily deactivate your account instead. Contact us to discuss this option.